Credit Report Disputes
Dispute Your Credit Information
Found incorrect information on your credit report? Submit a dispute and we'll investigate and correct any errors within 30 days as required by Zambian law.
Submit Credit Dispute
Complete this form to dispute incorrect information in your credit report. All disputes are processed according to BOZ regulations.
What Happens Next?
1
Dispute Received
We acknowledge receipt within 24 hours
2
Investigation
We contact the relevant lender for verification
3
Resolution
Corrections made within 30 days if dispute is valid
4
Notification
You receive final results and updated credit report
Your Rights
Free dispute process - no charges apply
30-day maximum resolution time
Regular updates on dispute status
Right to appeal if dispute is rejected
Updated credit report if changes are made
Confidential and secure process
Need Help with Your Dispute?
Phone Support
+260 211 123 456
Monday - Friday, 8:00 AM - 6:00 PM
Email Support
disputes@creditbridge.co.zm
Response within 24 hours
Office Visit
CreditBridge House
Plot 123, Independence Avenue
Lusaka, Zambia